How to receive payments in different currencies
Currently, Mercado Pago only allows payments in the local currency. That is, the account created in Brazil only accepts payments in reales (BRL) and from clients that have an account in the same country.
Payment methods do not appear in my checkout
Mercado Pago has an amount validation when offering the available payment methods.
If the amount does not comply with the requirements for minimum and maximum amounts for the payment method, our checkout will request the log in into the Mercado Pago account, since the only option available to use will be the money available in the account. For this reason, your clients won’t be able to pay as guests.
Because of this, according to the amount selected, you can only see some payment methods, the ones which are not shown do not comply with the necessary requirements. In other words, the available payment methods will be shown based on the value of the product and the minimum and maximum allowed.
How to generate the same ticket again
To generate a duplicate of the ticket, it is necessary to use the GET method from the API of Payments sending the payment ID and the seller’s Access Token.
The query would be as follows:
The callback is going to return the parameter
transaction_details containing the
external_resource_url with the link for the duplicated ticket.
Remove ticket as payment method
Based on the type of checkout and integration used, the process may be different.
You can remove the ticket option through the payment preference. For more details please refer to our documentation.
You can remove it directly from your frontend. Get the payment methods excluding the ticket in the call with the parameter
"payment_type_id" = credit_card as filter, for example.
Plugins and e-commerce solutions ready to use
If you are selling through our plugins or e-commerce solutions ready to use, and that setting was made available by the plugin or platform, it will be necessary to verify the information or the payment methods settings on the panel of the corresponding solution.
Setting a date of expiration for the ticket
By default, the date of expiration is 3 calendar days but you can set the date of expiration for the ticket through API using the field
Improve the approval process of your payments
Verify your integration
Check the information for the integration you are implementing and test all the necessary steps. Don’t forget to create both test users, seller and buyer, to avoid rejected payments, since you can not pay and buy from the same account.
Validate your account
Verify if the id of the seller’s account is validated in the Mercado Pago panel. Go to My account > My details > Verify identity.
Add our security code into your website
It is important to add to your integration all the necessary information to improve the approval process of your payments.
A payment has been rejected
If you are having trouble with a payment, you can contact us through Help > Collections > I have a problem with a collection > Solve a problem with a collection.