Introduction - Reports - Mercado Pago Developers
Developers
API Reference
Support
Sign in

    Home

    Getting started

    Online Payments

    Checkout Pro

    Checkout API

    Payment Link

    Subscriptions

    Marketplace

    Mobile Checkout

    Web Tokenize Checkout

    In person payments

    QR Code

    Mercado Pago Point

    Plugins and platforms

    WooCommerce

    Prestashop

    Magento 2

    Shopify

    VTEX

    Loja Integrada

    Nuvemshop

    iSet

    Linx Commerce

    Wix

    SDKs

    Notifications

    Webhooks

    IPN

    Account Management

    Requirements for production environment

    Get payments

    Reports

    Cashback and Cancellations

    Chargeback Management

    Improves approval

    Resources

    Localization

    Changelog

    Status

IN THIS PAGE

Suggest edit
Help us improve the documentation
Did you see wrong information and would you like us to explain something else or improve our manuals? Please leave your suggestions on GitHub.

What is the Account Balance report?

The Account Balance report is a downloadable report that allows you to view the operations that affected the money in your account, that is, the movements that affected the balance of your money in Mercado Pago.

It contains, for example, the detail of your payments, money receipts, chargebacks and reimbursements in a period of time with its gross and net breakdown. It is made up of available and unavailable money. That is to say, the money you have released to withdraw and the money to be released according to your chosen rates and terms .

How to download the report?

Keep in mind that the report generation takes a few minutes depending on how much information you want it to include. It will not always be ready instantly and, until it is, you will see the status In preparation on the screen.

Once available, it will be in your report tray and you can always download it two ways:

  • From the download link we’ll email you.
  • From your Mercado Pago account, go to your reports and select the Account Balance reports.

Report Values

Money movements are automatically impacted in the report when the operation is approved. Pending or rejected operations will not be.

What to use the report for

Use the report to reconcile

This report is used to reconcile approved money movements and includes the transactions that comprise it. At the same time, you can use it to see the status of your account.

Use the report to view your history

In addition, you can use the report to view the history of your account balance between two dates and see the detail of the events that affect it, such as disputes, chargebacks, reimbursements, shipments, among others.

Note
Have the Glossary of the Account Money report on hand to review it when needed or want to review a technical term.

Next steps

RECOMMENDED

How to use the report

Learn the composition of the report and how to read it.

REQUIRED

Generate your reports

Learn the ways to generate a report and follow the steps to set your preferences.

Was this information helpful?

Copyright © 2021 MercadoPago.com Representações LTDA. / CNPJ n.º 10.573.521/0001-91 / Av. das Nações Unidas, nº 3.003, Bonfim, Osasco/SP - CEP 06233-903

Terms and conditionsHow we take care of your privacy
Partners Mercado Pago

Ao navegar neste site, você aceita os cookies que usamos para melhorar sua experiência. Mais informações.